Meridiaan Consult B.V.
Open · 18 days INV-2481
The ledger stays current without another spreadsheet.
Current actionReminder 2 scheduled · 14 Jun, 09:00
- Open amount
- €14,280
- Payment term
- 30 days
- Source
- Exact Online
Monitoring
One system for every open invoice, from issue to paid.
DueHello monitors your receivables, follows up inside the rules you write, and escalates to a person only when a case genuinely needs judgement. Everything it does is recorded.
One invoice. Every operational state.
Move through the lifecycle. The interface changes with the work while the invoice, policy and evidence stay connected.
Receivables workspace Monitoring · INV-2481
Your ledger, continuously read.
DueHello syncs open invoices, balances, credit notes, due dates and payments from your accounting system. Nothing is entered twice, and the queue is never a spreadsheet someone forgot to refresh.
Partial payments and credit notes recognised, not re-chased
Payment terms and disputed lines respected per invoice
Multi-entity and multi-currency ledgers kept separate
Receivables overview Synced
Open € 312.480 41 invoices
Overdue € 56.990 7 invoices
Promised € 23.200 2 dates recorded
Average days to payment 38 days
Within terms · 30 daysCurrent average
Write the policy once. Run it on every invoice.
Timing, tone, quiet hours, relationship tiers and stop conditions become one executable playbook.
Timing and cadence
Milestones relative to due date, with a hard ceiling and quiet hours.
- First reminder
- Due + 3 days
- Cadence
- Every 10 days
- Maximum touches
- 4
- Quiet hours
- 18:00–08:00
Relationship tiers
Different accounts receive different latitude without separate manual workflows.
AWarm tone, longer runway, partner informed first
BStandard cadence, professional tone
CDirect tone, faster escalation, no auto-extension
Stop conditions
The sequence stops as soon as the real-world state changes.
Payment received
Any reply
Dispute opened
Promise to pay
Credit note issued
Manual pause
The only queue your team has to work.
Routine reminders do not need approval. Value thresholds, disputes, negative replies, VIP accounts and missing context do. Each case arrives with the reason it was held, an owner, and the action DueHello had prepared.
Approve it, edit it, escalate it, or change the rule that produced it.
Exceptions 2 waiting
Northgate Legal LLP
€ 22.150,00
INV-2503 · prepared reminder 1
Above threshold
Halvorsen Bygg AS
€ 3.410,00
INV-2468 · reply needs reading
Dispute opened
Approve & send
Edit Escalate Change rule
If it happened, it is on the record.
Automatic sending is only defensible if you can show exactly what was sent, to whom, under which rule, and who approved the exceptions. That record is also what a collection route or legal step needs.
WhenEventActor
12 Jun · 11:04 Invoice INV-2481 imported from Exact Online System
3 Jul · 09:00 Reminder 1 sent automatically under playbook "Tier A · 30/45/60" Autopilot
9 Jul · 14:22 Reply received, sequence stopped Client
28 Jul · 10:07 Promise to pay recorded for 22 Aug, follow-up paused Marit de Groot
28 Jul · 10:09 Threshold rule changed from € 15.000,00 to € 20.000,00 Marit de Groot
See it run on your own ledger.
A Receivables Leak Audit maps where your follow-up breaks down today, and shows the playbook that would run instead.
Book a demo