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DueHello

accounts receivable automation · Exact Online

Accounts receivable automation for training providers with Exact Online.

Connect Exact Online, encode the rules your team already follows and move every open invoice toward a documented outcome.

Map this workflow
SourceExact Online administration
Policy triggeran invoice enters scope or its payment status changes
Accountable ownerprogramme manager and finance owner

Operational fit

Built around how training providers actually bill.

Invoice pattern

cohorts, workshops, subscriptions and cancellation charges.

Relationship context

future programmes depend on a positive organiser relationship.

Primary risk

attendance changes and purchase-order delays can complicate collection.

Exception route

route attendance or booking exceptions before continuing the cadence.

One controlled route from signal to outcome.

turn ledger changes into controlled next actions without replacing human ownership. Every automated action must explain its source data, policy match and owner.

  1. 01

    Monitor open invoices

  2. 02

    Evaluate policy and relationship context

  3. 03

    Prepare or send the permitted action

  4. 04

    Stop on a defined outcome

Exact Online data contract

Use the ledger as truth. Add the decision layer it lacks.

DueHello reads receivable status from the connected administration and keeps the accounting record as the source of truth. Connect the administration, select the entities in scope and map the sender identity before activating a playbook.

Fields in scope
invoice number and customer
issue date, due date and open amount
payment and credit status
administration and reference

Evidence remains attached to the decision.

For this workflow, DueHello keeps source status, policy decision, communication and outcome. The team can see what happened without reconstructing it from inboxes.

Evidence 01

source status

Evidence 02

policy decision

Evidence 03

communication and outcome

Questions before you put it into production.

How is accounts receivable automation used by a training provider?+

DueHello monitors cohorts, workshops, subscriptions and cancellation charges, applies the configured receivables policy and records why each action was sent, paused or routed to programme manager and finance owner.

What data does DueHello use from Exact Online?+

The workflow uses invoice number and customer, issue date, due date and open amount, payment and credit status, administration and reference. DueHello reads receivable status from the connected administration and keeps the accounting record as the source of truth.

What stops the accounts receivable automation workflow?+

The workflow stops or changes route when payment, reply, dispute, promise to pay or a policy exception. DueHello then route attendance or booking exceptions before continuing the cadence.

Does DueHello replace the finance or account team?+

No. DueHello performs the permitted follow-up and brings exceptions to the accountable person with the context and evidence needed to decide.

Map this against real invoices.

Bring one month of cohorts, workshops, subscriptions and cancellation charges. We will map the policy, exceptions and Exact Online data route with your team.

Book a demo