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DueHello

accounts receivable audit trail · CSV import

Receivables audit trail for research firms with CSV import.

Connect CSV import, encode the rules your team already follows and move every open invoice toward a documented outcome.

Map this workflow
Sourcescheduled or controlled CSV import
Policy triggerdata, policy, message or ownership changes on an invoice
Accountable ownerresearch lead and finance manager

Operational fit

Built around how research firms actually bill.

Invoice pattern

commission stages, fieldwork costs and final-report milestones.

Relationship context

client approval and research delivery remain closely connected.

Primary risk

milestone acceptance may be known by delivery but invisible to finance.

Exception route

confirm milestone acceptance before moving an invoice into escalation.

One controlled route from signal to outcome.

make every automated and human receivables decision reconstructable. The trace separates source events, policy decisions and user actions.

  1. 01

    Capture source events

  2. 02

    Version the policy decision

  3. 03

    Record human intervention

  4. 04

    Export the complete invoice history

CSV import data contract

Use the ledger as truth. Add the decision layer it lacks.

A validated import creates the invoice state used by the playbook; later files update matching records through stable identifiers. Map required columns, validate sample rows and define the import owner before any automated action is permitted.

Fields in scope
stable invoice and customer IDs
issue date and due date
open amount and currency
payment, dispute and owner status

Evidence remains attached to the decision.

For this workflow, DueHello keeps source-event timeline, policy version, actor and action log. The team can see what happened without reconstructing it from inboxes.

Evidence 01

source-event timeline

Evidence 02

policy version

Evidence 03

actor and action log

Questions before you put it into production.

How is receivables audit trail used by a research firm?+

DueHello monitors commission stages, fieldwork costs and final-report milestones, applies the configured receivables policy and records why each action was sent, paused or routed to research lead and finance manager.

What data does DueHello use from CSV import?+

The workflow uses stable invoice and customer IDs, issue date and due date, open amount and currency, payment, dispute and owner status. A validated import creates the invoice state used by the playbook; later files update matching records through stable identifiers.

What stops the receivables audit trail workflow?+

The workflow stops or changes route when the record is retained as evidence rather than deleted from history. DueHello then confirm milestone acceptance before moving an invoice into escalation.

Does DueHello replace the finance or account team?+

No. DueHello performs the permitted follow-up and brings exceptions to the accountable person with the context and evidence needed to decide.

Map this against real invoices.

Bring one month of commission stages, fieldwork costs and final-report milestones. We will map the policy, exceptions and CSV import data route with your team.

Book a demo