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DueHello

automated invoice reminders · CSV import

Automated invoice reminders for recruitment agencies with CSV import.

Connect CSV import, encode the rules your team already follows and move every open invoice toward a documented outcome.

Map this workflow
Sourcescheduled or controlled CSV import
Policy triggera configured date before or after the due date is reached
Accountable ownerrecruitment consultant and credit controller

Operational fit

Built around how recruitment agencies actually bill.

Invoice pattern

placement fees, staged payments and rebate-linked invoices.

Relationship context

consultants remain close to both hiring managers and candidates.

Primary risk

rebate periods and start-date changes can alter what should happen next.

Exception route

hold follow-up when a start date, rebate or replacement discussion is open.

One controlled route from signal to outcome.

send the right reminder at the right moment while preserving exceptions. Cadence, tone, quiet hours and approval thresholds stay explicit.

  1. 01

    Read due date and balance

  2. 02

    Check exclusions and quiet hours

  3. 03

    Select the approved message

  4. 04

    Record delivery and wait for a signal

CSV import data contract

Use the ledger as truth. Add the decision layer it lacks.

A validated import creates the invoice state used by the playbook; later files update matching records through stable identifiers. Map required columns, validate sample rows and define the import owner before any automated action is permitted.

Fields in scope
stable invoice and customer IDs
issue date and due date
open amount and currency
payment, dispute and owner status

Evidence remains attached to the decision.

For this workflow, DueHello keeps due-date calculation, template and tone used, delivery status. The team can see what happened without reconstructing it from inboxes.

Evidence 01

due-date calculation

Evidence 02

template and tone used

Evidence 03

delivery status

Questions before you put it into production.

How is automated invoice reminders used by a recruitment agency?+

DueHello monitors placement fees, staged payments and rebate-linked invoices, applies the configured receivables policy and records why each action was sent, paused or routed to recruitment consultant and credit controller.

What data does DueHello use from CSV import?+

The workflow uses stable invoice and customer IDs, issue date and due date, open amount and currency, payment, dispute and owner status. A validated import creates the invoice state used by the playbook; later files update matching records through stable identifiers.

What stops the automated invoice reminders workflow?+

The workflow stops or changes route when a payment, reply, dispute or promise changes the next action. DueHello then hold follow-up when a start date, rebate or replacement discussion is open.

Does DueHello replace the finance or account team?+

No. DueHello performs the permitted follow-up and brings exceptions to the accountable person with the context and evidence needed to decide.

Map this against real invoices.

Bring one month of placement fees, staged payments and rebate-linked invoices. We will map the policy, exceptions and CSV import data route with your team.

Book a demo