Skip to content
DueHello

accounts receivable audit trail · Moneybird

Receivables audit trail for marketing agencies with Moneybird.

Connect Moneybird, encode the rules your team already follows and move every open invoice toward a documented outcome.

Map this workflow
SourceMoneybird administration
Policy triggerdata, policy, message or ownership changes on an invoice
Accountable ownerfinance lead and account owner

Operational fit

Built around how marketing agencies actually bill.

Invoice pattern

retainers, media costs and project milestones.

Relationship context

account leads still need a constructive client conversation after payment.

Primary risk

a generic reminder can contradict an active campaign or scope discussion.

Exception route

route disputed media spend or scope changes to the account owner before another touch.

One controlled route from signal to outcome.

make every automated and human receivables decision reconstructable. The trace separates source events, policy decisions and user actions.

  1. 01

    Capture source events

  2. 02

    Version the policy decision

  3. 03

    Record human intervention

  4. 04

    Export the complete invoice history

Moneybird data contract

Use the ledger as truth. Add the decision layer it lacks.

DueHello uses the connected administration to monitor invoice state while policy and communication history remain visible in the workspace. Authorise the administration, confirm the invoice population and review the first actions in Draft mode.

Fields in scope
contact and invoice identifier
invoice and due dates
open amount and payment state
administration reference

Evidence remains attached to the decision.

For this workflow, DueHello keeps source-event timeline, policy version, actor and action log. The team can see what happened without reconstructing it from inboxes.

Evidence 01

source-event timeline

Evidence 02

policy version

Evidence 03

actor and action log

Questions before you put it into production.

How is receivables audit trail used by a marketing agency?+

DueHello monitors retainers, media costs and project milestones, applies the configured receivables policy and records why each action was sent, paused or routed to finance lead and account owner.

What data does DueHello use from Moneybird?+

The workflow uses contact and invoice identifier, invoice and due dates, open amount and payment state, administration reference. DueHello uses the connected administration to monitor invoice state while policy and communication history remain visible in the workspace.

What stops the receivables audit trail workflow?+

The workflow stops or changes route when the record is retained as evidence rather than deleted from history. DueHello then route disputed media spend or scope changes to the account owner before another touch.

Does DueHello replace the finance or account team?+

No. DueHello performs the permitted follow-up and brings exceptions to the accountable person with the context and evidence needed to decide.

Map this against real invoices.

Bring one month of retainers, media costs and project milestones. We will map the policy, exceptions and Moneybird data route with your team.

Book a demo