accounts receivable automation · Xero
Accounts receivable automation for managed service providers with Xero.
Connect Xero, encode the rules your team already follows and move every open invoice toward a documented outcome.
Map this workflowOperational fit
Built around how managed service providers actually bill.
recurring managed services, hardware and project work.
customers rely on an ongoing operational partnership.
contract changes and service credits can create silent invoice exceptions.
route service-credit and contract exceptions before the next scheduled message.
One controlled route from signal to outcome.
turn ledger changes into controlled next actions without replacing human ownership. Every automated action must explain its source data, policy match and owner.
- 01
Monitor open invoices
- 02
Evaluate policy and relationship context
- 03
Prepare or send the permitted action
- 04
Stop on a defined outcome
Xero data contract
Use the ledger as truth. Add the decision layer it lacks.
DueHello monitors receivables from the connected organisation and evaluates each next action against the configured policy. Connect the organisation, choose the accounts and invoice states in scope, then validate sender and approval rules.
Evidence remains attached to the decision.
For this workflow, DueHello keeps source status, policy decision, communication and outcome. The team can see what happened without reconstructing it from inboxes.
source status
policy decision
communication and outcome
Questions before you put it into production.
How is accounts receivable automation used by a managed service provider?+
DueHello monitors recurring managed services, hardware and project work, applies the configured receivables policy and records why each action was sent, paused or routed to service account manager and finance lead.
What data does DueHello use from Xero?+
The workflow uses contact and invoice number, currency, total and amount due, issue date and due date, status and organisation. DueHello monitors receivables from the connected organisation and evaluates each next action against the configured policy.
What stops the accounts receivable automation workflow?+
The workflow stops or changes route when payment, reply, dispute, promise to pay or a policy exception. DueHello then route service-credit and contract exceptions before the next scheduled message.
Does DueHello replace the finance or account team?+
No. DueHello performs the permitted follow-up and brings exceptions to the accountable person with the context and evidence needed to decide.
Map this against real invoices.
Bring one month of recurring managed services, hardware and project work. We will map the policy, exceptions and Xero data route with your team.
Book a demo