Skip to content
DueHello

automated invoice reminders · Custom ERP integration

Automated invoice reminders for event agencies with Custom ERP integration.

Connect Custom ERP integration, encode the rules your team already follows and move every open invoice toward a documented outcome.

Map this workflow
Sourceapproved ERP or finance-system connection
Policy triggera configured date before or after the due date is reached
Accountable ownerevent producer and finance lead

Operational fit

Built around how event agencies actually bill.

Invoice pattern

deposits, supplier pass-throughs and delivery milestones.

Relationship context

timelines are fixed while scope and supplier costs keep moving.

Primary risk

last-minute scope changes can leave invoices awaiting commercial approval.

Exception route

separate event delivery urgency from a genuine payment exception.

One controlled route from signal to outcome.

send the right reminder at the right moment while preserving exceptions. Cadence, tone, quiet hours and approval thresholds stay explicit.

  1. 01

    Read due date and balance

  2. 02

    Check exclusions and quiet hours

  3. 03

    Select the approved message

  4. 04

    Record delivery and wait for a signal

Custom ERP integration data contract

Use the ledger as truth. Add the decision layer it lacks.

A scoped integration supplies the minimum receivables events needed for monitoring, decisions and outcome updates. Agree source ownership, field mapping, update frequency, failure handling and security review during implementation.

Fields in scope
stable invoice and customer keys
balance and lifecycle status
dates, entity and currency
exceptions, payments and ownership

Evidence remains attached to the decision.

For this workflow, DueHello keeps due-date calculation, template and tone used, delivery status. The team can see what happened without reconstructing it from inboxes.

Evidence 01

due-date calculation

Evidence 02

template and tone used

Evidence 03

delivery status

Questions before you put it into production.

How is automated invoice reminders used by a event agency?+

DueHello monitors deposits, supplier pass-throughs and delivery milestones, applies the configured receivables policy and records why each action was sent, paused or routed to event producer and finance lead.

What data does DueHello use from Custom ERP integration?+

The workflow uses stable invoice and customer keys, balance and lifecycle status, dates, entity and currency, exceptions, payments and ownership. A scoped integration supplies the minimum receivables events needed for monitoring, decisions and outcome updates.

What stops the automated invoice reminders workflow?+

The workflow stops or changes route when a payment, reply, dispute or promise changes the next action. DueHello then separate event delivery urgency from a genuine payment exception.

Does DueHello replace the finance or account team?+

No. DueHello performs the permitted follow-up and brings exceptions to the accountable person with the context and evidence needed to decide.

Map this against real invoices.

Bring one month of deposits, supplier pass-throughs and delivery milestones. We will map the policy, exceptions and Custom ERP integration data route with your team.

Book a demo