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DueHello

accounts receivable automation · CSV import

Accounts receivable automation for event agencies with CSV import.

Connect CSV import, encode the rules your team already follows and move every open invoice toward a documented outcome.

Map this workflow
Sourcescheduled or controlled CSV import
Policy triggeran invoice enters scope or its payment status changes
Accountable ownerevent producer and finance lead

Operational fit

Built around how event agencies actually bill.

Invoice pattern

deposits, supplier pass-throughs and delivery milestones.

Relationship context

timelines are fixed while scope and supplier costs keep moving.

Primary risk

last-minute scope changes can leave invoices awaiting commercial approval.

Exception route

separate event delivery urgency from a genuine payment exception.

One controlled route from signal to outcome.

turn ledger changes into controlled next actions without replacing human ownership. Every automated action must explain its source data, policy match and owner.

  1. 01

    Monitor open invoices

  2. 02

    Evaluate policy and relationship context

  3. 03

    Prepare or send the permitted action

  4. 04

    Stop on a defined outcome

CSV import data contract

Use the ledger as truth. Add the decision layer it lacks.

A validated import creates the invoice state used by the playbook; later files update matching records through stable identifiers. Map required columns, validate sample rows and define the import owner before any automated action is permitted.

Fields in scope
stable invoice and customer IDs
issue date and due date
open amount and currency
payment, dispute and owner status

Evidence remains attached to the decision.

For this workflow, DueHello keeps source status, policy decision, communication and outcome. The team can see what happened without reconstructing it from inboxes.

Evidence 01

source status

Evidence 02

policy decision

Evidence 03

communication and outcome

Questions before you put it into production.

How is accounts receivable automation used by a event agency?+

DueHello monitors deposits, supplier pass-throughs and delivery milestones, applies the configured receivables policy and records why each action was sent, paused or routed to event producer and finance lead.

What data does DueHello use from CSV import?+

The workflow uses stable invoice and customer IDs, issue date and due date, open amount and currency, payment, dispute and owner status. A validated import creates the invoice state used by the playbook; later files update matching records through stable identifiers.

What stops the accounts receivable automation workflow?+

The workflow stops or changes route when payment, reply, dispute, promise to pay or a policy exception. DueHello then separate event delivery urgency from a genuine payment exception.

Does DueHello replace the finance or account team?+

No. DueHello performs the permitted follow-up and brings exceptions to the accountable person with the context and evidence needed to decide.

Map this against real invoices.

Bring one month of deposits, supplier pass-throughs and delivery milestones. We will map the policy, exceptions and CSV import data route with your team.

Book a demo