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DueHello

promise to pay tracking · CSV import

Promise-to-pay tracking for engineering firms with CSV import.

Connect CSV import, encode the rules your team already follows and move every open invoice toward a documented outcome.

Map this workflow
Sourcescheduled or controlled CSV import
Policy triggera payer commits to an amount or payment date
Accountable ownerproject director and commercial finance

Operational fit

Built around how engineering firms actually bill.

Invoice pattern

project stages, time charges and variation orders.

Relationship context

delivery, approval and payment are tied to long project timelines.

Primary risk

unapproved variations can look overdue while commercial review is active.

Exception route

separate genuine delay from certification or variation-order review.

One controlled route from signal to outcome.

turn payer commitments into dated, visible and reviewable follow-up. A promise pauses ordinary reminders until its agreed review date.

  1. 01

    Capture amount and promised date

  2. 02

    Pause conflicting follow-up

  3. 03

    Check the ledger on the review date

  4. 04

    Resume or close with the full context

CSV import data contract

Use the ledger as truth. Add the decision layer it lacks.

A validated import creates the invoice state used by the playbook; later files update matching records through stable identifiers. Map required columns, validate sample rows and define the import owner before any automated action is permitted.

Fields in scope
stable invoice and customer IDs
issue date and due date
open amount and currency
payment, dispute and owner status

Evidence remains attached to the decision.

For this workflow, DueHello keeps promise source, promised amount and date, review result. The team can see what happened without reconstructing it from inboxes.

Evidence 01

promise source

Evidence 02

promised amount and date

Evidence 03

review result

Questions before you put it into production.

How is promise-to-pay tracking used by a engineering firm?+

DueHello monitors project stages, time charges and variation orders, applies the configured receivables policy and records why each action was sent, paused or routed to project director and commercial finance.

What data does DueHello use from CSV import?+

The workflow uses stable invoice and customer IDs, issue date and due date, open amount and currency, payment, dispute and owner status. A validated import creates the invoice state used by the playbook; later files update matching records through stable identifiers.

What stops the promise-to-pay tracking workflow?+

The workflow stops or changes route when the commitment is met, revised, disputed or missed. DueHello then separate genuine delay from certification or variation-order review.

Does DueHello replace the finance or account team?+

No. DueHello performs the permitted follow-up and brings exceptions to the accountable person with the context and evidence needed to decide.

Map this against real invoices.

Bring one month of project stages, time charges and variation orders. We will map the policy, exceptions and CSV import data route with your team.

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