Skip to content
DueHello

accounts receivable automation · Exact Online

Accounts receivable automation for engineering firms with Exact Online.

Connect Exact Online, encode the rules your team already follows and move every open invoice toward a documented outcome.

Map this workflow
SourceExact Online administration
Policy triggeran invoice enters scope or its payment status changes
Accountable ownerproject director and commercial finance

Operational fit

Built around how engineering firms actually bill.

Invoice pattern

project stages, time charges and variation orders.

Relationship context

delivery, approval and payment are tied to long project timelines.

Primary risk

unapproved variations can look overdue while commercial review is active.

Exception route

separate genuine delay from certification or variation-order review.

One controlled route from signal to outcome.

turn ledger changes into controlled next actions without replacing human ownership. Every automated action must explain its source data, policy match and owner.

  1. 01

    Monitor open invoices

  2. 02

    Evaluate policy and relationship context

  3. 03

    Prepare or send the permitted action

  4. 04

    Stop on a defined outcome

Exact Online data contract

Use the ledger as truth. Add the decision layer it lacks.

DueHello reads receivable status from the connected administration and keeps the accounting record as the source of truth. Connect the administration, select the entities in scope and map the sender identity before activating a playbook.

Fields in scope
invoice number and customer
issue date, due date and open amount
payment and credit status
administration and reference

Evidence remains attached to the decision.

For this workflow, DueHello keeps source status, policy decision, communication and outcome. The team can see what happened without reconstructing it from inboxes.

Evidence 01

source status

Evidence 02

policy decision

Evidence 03

communication and outcome

Questions before you put it into production.

How is accounts receivable automation used by a engineering firm?+

DueHello monitors project stages, time charges and variation orders, applies the configured receivables policy and records why each action was sent, paused or routed to project director and commercial finance.

What data does DueHello use from Exact Online?+

The workflow uses invoice number and customer, issue date, due date and open amount, payment and credit status, administration and reference. DueHello reads receivable status from the connected administration and keeps the accounting record as the source of truth.

What stops the accounts receivable automation workflow?+

The workflow stops or changes route when payment, reply, dispute, promise to pay or a policy exception. DueHello then separate genuine delay from certification or variation-order review.

Does DueHello replace the finance or account team?+

No. DueHello performs the permitted follow-up and brings exceptions to the accountable person with the context and evidence needed to decide.

Map this against real invoices.

Bring one month of project stages, time charges and variation orders. We will map the policy, exceptions and Exact Online data route with your team.

Book a demo