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DueHello

accounts receivable audit trail · Xero

Receivables audit trail for consultancies with Xero.

Connect Xero, encode the rules your team already follows and move every open invoice toward a documented outcome.

Map this workflow
SourceXero organisation
Policy triggerdata, policy, message or ownership changes on an invoice
Accountable ownerengagement partner and finance lead

Operational fit

Built around how consultancies actually bill.

Invoice pattern

monthly retainers, time-based fees and milestone billing.

Relationship context

senior stakeholders expect context-aware communication.

Primary risk

a reminder can undermine an ongoing engagement or renewal conversation.

Exception route

surface commercial blockers to the engagement owner before increasing pressure.

One controlled route from signal to outcome.

make every automated and human receivables decision reconstructable. The trace separates source events, policy decisions and user actions.

  1. 01

    Capture source events

  2. 02

    Version the policy decision

  3. 03

    Record human intervention

  4. 04

    Export the complete invoice history

Xero data contract

Use the ledger as truth. Add the decision layer it lacks.

DueHello monitors receivables from the connected organisation and evaluates each next action against the configured policy. Connect the organisation, choose the accounts and invoice states in scope, then validate sender and approval rules.

Fields in scope
contact and invoice number
currency, total and amount due
issue date and due date
status and organisation

Evidence remains attached to the decision.

For this workflow, DueHello keeps source-event timeline, policy version, actor and action log. The team can see what happened without reconstructing it from inboxes.

Evidence 01

source-event timeline

Evidence 02

policy version

Evidence 03

actor and action log

Questions before you put it into production.

How is receivables audit trail used by a consultancy?+

DueHello monitors monthly retainers, time-based fees and milestone billing, applies the configured receivables policy and records why each action was sent, paused or routed to engagement partner and finance lead.

What data does DueHello use from Xero?+

The workflow uses contact and invoice number, currency, total and amount due, issue date and due date, status and organisation. DueHello monitors receivables from the connected organisation and evaluates each next action against the configured policy.

What stops the receivables audit trail workflow?+

The workflow stops or changes route when the record is retained as evidence rather than deleted from history. DueHello then surface commercial blockers to the engagement owner before increasing pressure.

Does DueHello replace the finance or account team?+

No. DueHello performs the permitted follow-up and brings exceptions to the accountable person with the context and evidence needed to decide.

Map this against real invoices.

Bring one month of monthly retainers, time-based fees and milestone billing. We will map the policy, exceptions and Xero data route with your team.

Book a demo