accounts receivable audit trail · Xero
Receivables audit trail for commercial property services with Xero.
Connect Xero, encode the rules your team already follows and move every open invoice toward a documented outcome.
Map this workflowOperational fit
Built around how commercial property services actually bill.
management fees, maintenance work and service charges.
multiple sites and approvers create fragmented payer context.
a site-level dispute can block an entire consolidated payment.
route site-specific exceptions without stopping unrelated invoices.
One controlled route from signal to outcome.
make every automated and human receivables decision reconstructable. The trace separates source events, policy decisions and user actions.
- 01
Capture source events
- 02
Version the policy decision
- 03
Record human intervention
- 04
Export the complete invoice history
Xero data contract
Use the ledger as truth. Add the decision layer it lacks.
DueHello monitors receivables from the connected organisation and evaluates each next action against the configured policy. Connect the organisation, choose the accounts and invoice states in scope, then validate sender and approval rules.
Evidence remains attached to the decision.
For this workflow, DueHello keeps source-event timeline, policy version, actor and action log. The team can see what happened without reconstructing it from inboxes.
source-event timeline
policy version
actor and action log
Questions before you put it into production.
How is receivables audit trail used by a commercial property service firm?+
DueHello monitors management fees, maintenance work and service charges, applies the configured receivables policy and records why each action was sent, paused or routed to property manager and accounts receivable.
What data does DueHello use from Xero?+
The workflow uses contact and invoice number, currency, total and amount due, issue date and due date, status and organisation. DueHello monitors receivables from the connected organisation and evaluates each next action against the configured policy.
What stops the receivables audit trail workflow?+
The workflow stops or changes route when the record is retained as evidence rather than deleted from history. DueHello then route site-specific exceptions without stopping unrelated invoices.
Does DueHello replace the finance or account team?+
No. DueHello performs the permitted follow-up and brings exceptions to the accountable person with the context and evidence needed to decide.
Map this against real invoices.
Bring one month of management fees, maintenance work and service charges. We will map the policy, exceptions and Xero data route with your team.
Book a demo