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DueHello

accounts receivable audit trail · Custom ERP integration

Receivables audit trail for business suppliers with Custom ERP integration.

Connect Custom ERP integration, encode the rules your team already follows and move every open invoice toward a documented outcome.

Map this workflow
Sourceapproved ERP or finance-system connection
Policy triggerdata, policy, message or ownership changes on an invoice
Accountable owneraccounts receivable and sales owner

Operational fit

Built around how business suppliers actually bill.

Invoice pattern

purchase orders, deliveries and repeat account billing.

Relationship context

the payer is often also an important repeat customer.

Primary risk

purchase-order and goods-received mismatches can masquerade as late payment.

Exception route

distinguish process mismatch from refusal to pay before increasing pressure.

One controlled route from signal to outcome.

make every automated and human receivables decision reconstructable. The trace separates source events, policy decisions and user actions.

  1. 01

    Capture source events

  2. 02

    Version the policy decision

  3. 03

    Record human intervention

  4. 04

    Export the complete invoice history

Custom ERP integration data contract

Use the ledger as truth. Add the decision layer it lacks.

A scoped integration supplies the minimum receivables events needed for monitoring, decisions and outcome updates. Agree source ownership, field mapping, update frequency, failure handling and security review during implementation.

Fields in scope
stable invoice and customer keys
balance and lifecycle status
dates, entity and currency
exceptions, payments and ownership

Evidence remains attached to the decision.

For this workflow, DueHello keeps source-event timeline, policy version, actor and action log. The team can see what happened without reconstructing it from inboxes.

Evidence 01

source-event timeline

Evidence 02

policy version

Evidence 03

actor and action log

Questions before you put it into production.

How is receivables audit trail used by a business supplier?+

DueHello monitors purchase orders, deliveries and repeat account billing, applies the configured receivables policy and records why each action was sent, paused or routed to accounts receivable and sales owner.

What data does DueHello use from Custom ERP integration?+

The workflow uses stable invoice and customer keys, balance and lifecycle status, dates, entity and currency, exceptions, payments and ownership. A scoped integration supplies the minimum receivables events needed for monitoring, decisions and outcome updates.

What stops the receivables audit trail workflow?+

The workflow stops or changes route when the record is retained as evidence rather than deleted from history. DueHello then distinguish process mismatch from refusal to pay before increasing pressure.

Does DueHello replace the finance or account team?+

No. DueHello performs the permitted follow-up and brings exceptions to the accountable person with the context and evidence needed to decide.

Map this against real invoices.

Bring one month of purchase orders, deliveries and repeat account billing. We will map the policy, exceptions and Custom ERP integration data route with your team.

Book a demo