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DueHello

promise to pay tracking · Custom ERP integration

Promise-to-pay tracking for architecture firms with Custom ERP integration.

Connect Custom ERP integration, encode the rules your team already follows and move every open invoice toward a documented outcome.

Map this workflow
Sourceapproved ERP or finance-system connection
Policy triggera payer commits to an amount or payment date
Accountable ownerproject architect and practice finance

Operational fit

Built around how architecture firms actually bill.

Invoice pattern

design stages, planning milestones and additional services.

Relationship context

the client relationship spans approvals, revisions and delivery phases.

Primary risk

scope revisions can make a standard overdue sequence inappropriate.

Exception route

route scope and approval questions to the project owner before another touch.

One controlled route from signal to outcome.

turn payer commitments into dated, visible and reviewable follow-up. A promise pauses ordinary reminders until its agreed review date.

  1. 01

    Capture amount and promised date

  2. 02

    Pause conflicting follow-up

  3. 03

    Check the ledger on the review date

  4. 04

    Resume or close with the full context

Custom ERP integration data contract

Use the ledger as truth. Add the decision layer it lacks.

A scoped integration supplies the minimum receivables events needed for monitoring, decisions and outcome updates. Agree source ownership, field mapping, update frequency, failure handling and security review during implementation.

Fields in scope
stable invoice and customer keys
balance and lifecycle status
dates, entity and currency
exceptions, payments and ownership

Evidence remains attached to the decision.

For this workflow, DueHello keeps promise source, promised amount and date, review result. The team can see what happened without reconstructing it from inboxes.

Evidence 01

promise source

Evidence 02

promised amount and date

Evidence 03

review result

Questions before you put it into production.

How is promise-to-pay tracking used by a architecture firm?+

DueHello monitors design stages, planning milestones and additional services, applies the configured receivables policy and records why each action was sent, paused or routed to project architect and practice finance.

What data does DueHello use from Custom ERP integration?+

The workflow uses stable invoice and customer keys, balance and lifecycle status, dates, entity and currency, exceptions, payments and ownership. A scoped integration supplies the minimum receivables events needed for monitoring, decisions and outcome updates.

What stops the promise-to-pay tracking workflow?+

The workflow stops or changes route when the commitment is met, revised, disputed or missed. DueHello then route scope and approval questions to the project owner before another touch.

Does DueHello replace the finance or account team?+

No. DueHello performs the permitted follow-up and brings exceptions to the accountable person with the context and evidence needed to decide.

Map this against real invoices.

Bring one month of design stages, planning milestones and additional services. We will map the policy, exceptions and Custom ERP integration data route with your team.

Book a demo